Q - How do I find Air Malta contact telephone numbers in countries worldwide?
A - Our online directory of Air Malta offices worldwide can be found if you click here. Please select a country from the list and you will be directed to that particular country’s contact page.
Q - Does Air Malta offer Cargo services?
A – Certainly. Our Cargo Systems is a fully-fledged department providing Cargo marketing & sales, handling & warehouse management services. Click here to view the full range of Cargo Services which we offer.
Q - Where can I find details about the Air Malta Timetable and route networks?
A – Please refer to our online Timetable section at www.airmalta.com.
Q - How can I obtain best-value fares?
A - The online booking engine is programmed to automatically return the lowest fare available at the time of your booking.
Q - The fare I want is not available. Why not?
A – Either the flight you requested is already full, or that particular fare is no longer available for sale.
Q - Why do fares increase / decrease on airmalta.com so quickly?
A - Fares are determined in accordance with seat availability for a flight. As a general rule, fares will increase as the travel date moves closer. Occasionally, when a group cancels and seats are returned to the system inventory, fares may decrease as a result of increased availability. On the other hand, it may be that whilst you are viewing a particular fare for a flight, another person is actually in the process of booking a seat for that same flight.
This could have been the last seat available at that fare, and therefore you will in turn be offered a higher fare from that point onwards.
Q - Which type of aircraft will be operating my flight?
A - The aircraft type will be displayed during the booking process.
Q – To / From which Airport terminal does Air Malta fly?
A – We supply this information on the confirmation e-mail you receive after completing an online booking.
Q - Why should I become a registered online customer of airmalta.com?
A – Our registered customers are notified via e-mail whenever a special offer is launched, enabling them to benefit from these offers as efficiently as possible.
Q - Can I travel using my maiden name after I am married?
A - To avoid possible inconvenience with Immigration authorities it is most advisable that the name and surname on your ticket always match your passport details.
Q - What is Advance Passenger Information?
A - Advance Passenger Information is that information which is required to ensure flight safety and security. It includes :
- Full name of passenger
- Gender
- Date of Birth
- Nationality
- Country of residence
- Travel document type (normally passport)
- Travel document numbers
- Destination address
Q - What are the visa and passport requirements to enter Malta?
A - The Visa and Passport requirements to enter Malta are as follows:
1. Passport :
Passport Required
Passport exemptions :
1. Holders of a National ID Card:
1.1 issued to nationals of Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Estonia, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, San Marino, Slovak Republic, Slovenia, Spain, Sweden and Switzerland;
1.2 issued to nationals of Germany (“Personalusweis”);
1.3 issued by the United Kindom;
1.4 issued by Gibraltar Authorities endorsed “Validated for EU travel purposes under the authority of the United Kingdom”.
2. Holders of a German identity document issued to minors (“Kinderausweis”). A photograph is required for children 10 years of age.
3. Holders of a Seaman Book, provided travelling on duty issued be EEA countries.
4. Holders of Hong Kong (SAR China) Document of Identity.
5. Holders of travel documents for stateless persons or refugees according to the New York Convention of 1954 or the Geneva Convention of 1951 respectively.
6. Holders of travel documents and residence permits issued by an EEA member state or Switzerland issued to recognised refugees and stateless persons.
7. Holders of a “Laissez-Passer” issued by the United Nations and travelling on duty.
8. Holders of a “Laissez-Passer” issued in accordance with the Dublin Convention of 1990, which is only valid for the transfer thereon.
9. Holders of UNMIK (United Nations Interim Administration in Kosovo) travel documents issued to permanent residents of Kosovo.
Document Validity : Passport or passport replacing documents must be valid on arrival.
a. Expired passports (max. 5 years) issued to nationals of Austria, Belgium, France, Luxembourg, Portugal, Spain and Switzerland are accepted.
b. Expired (max. 1 year) passports and national ID cards “Personalausweis” issued to nationals of Germany are accepted.
Crew members : Crew members are required to be listed on General Declaration and to hold an airline identity card.
Military : Passport is not required for holders of a Military Identity Card (with movement or leave order and travelling in uniform) issued to members of the armed forces of a country which are present in Malta under and within the scope of arrangements with the Government of Malta.
Additional Information : Pupils (irrespective of nationality) residing in EU member state, travelling as part of a school group from within the EU, do not need a passport provided :
- being listed on a common format “List of Travellers” (LOT), stamped by the school and authenticated by the appropriate responsible authority in the country of residence; and
- LOT contains a photo of the pupil; and
- school group is accompanied by a teacher.
Please note that not all EU member states issue this type of LOT and the exemption does NOT apply to the LOT which is only stamped by the school, without containing any photos.
2. Visa :
Visa required
Visa Exemptions:
1. Nationals of Malta.
2. Nationals of Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland (Rep.), Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Netherlands, Norway, Poland, Portugal, Romania, Slovak rep., Slovenia, Spain, Sweden and Switzerland.
3. Holders of British passports endorsed by “British Citizen”.
4. Holders of a National Identity Card issues by the United Kingdom.
5. A stay of max. 90 days :
5.1 for nationals of Andorra, Antigua and Barbuda, Argentina, Australia, Bahamas, Barbados, Brazil, Brunei, Canada, Chile, Costa Rica, Croatia, El Salvador, Guatemala, Honduras, Israel, Japan, Korea (Rep), Malaysia, Mauritius, Mexico, Monaco, new Zealand, Nicaragua, Panama, Paraguay, San Marino, Seychelles, Singapore, St. Kitts-Nevis, Uruguay, USA, Vatican City and Venezuela.
5.2 For holders of British passports endorsed “British National (Overseas)”.
5.3 For holders of British passports endorsed : “British Territories Citizen”, which contain a certificate of Entitlement to the Right of Abode issued by the United kingdom, or – “British Subject”, which also contain a Certificate of Entitlement to the right of Abode issued by the United Kingdom;
5.4 For nationals of the United Arab Emirates holding diplomatic and official passports.
5.5 For holders of Hong Kong (SAR China) passports or macao (SAR China) passports.
5.6 For nationals of China (People’s Rep.) holding diplomatic and service passports.
5.7 For nationals of Turkey holding diplomatic, service (grey cover) or special (green cover) passports.
5.8 For nationals of Libya and Tunisia, provided holding diplomatic or special passports.
5.9 For nationals of Macedonia (FYROM), Montenegro (Rep. of) and Serbia (Rep. of), provided holding diplomatic, official or service passports.
5.10 For nationals of Albania, Bahrain, Bosnia Herzegovina, Moldova (Rep. of), Russian Fed. And Ukraine, provided holding diplomatic passports.
6. Holders of Identity Cards issued by the Gibraltar Authorities endorsed “Validated for EU travel purposes under the authority of the United Kingdom”.
7. A stay of max. 90 days, holders of biometric normal passports issued to :
7.1 Macedonia (FYROM) and Montenegro (Rep. of);
7.2 Servbia (Rep. of), provided passport is not issued by the Coordination Directorate (“Koordinaciona uprava”).
8. Holders of Laissez-Passer issue dby the United Nations or European Union, provided travelling on duty.
9. Holders of passports bearing the inscriptions “Sovereign Military Order of Malta” (SMOM).
10. Holders of a residence or Re-entry Permit issued to alien residents by Malta.
11. Those, irrespective of nationality, holding a Residence Permit issued by Monaco or one of the Schengen States.
12. A stay of max. 3 months in a 6 month period, holders of a long stay national Type D visa issued by another Schengen member state.
13. A max. stay of 90 days, holders of a “family member” residence permit issued by Bulgaria, Cyprus, Ireland (Rep. of), Romania or United Kingdom to a family member of a national of an EEA member state or Switzerland, provided travelling with, or travelling to join the EEA national or national of Switzerland.
14. Those, irrespective of nationality, residing in Liechtenstein and holding proof thereof, fo a max. period of 5 days, provided passenger is in transit through the Schengen Area and continuing their journey (inc. other modes of transport) to a country outside the Schengen Area.
15. Holders of travel documents and residence permits issued by an EEA member state or Switzerland to recognised refugees and stateless persons.
16. Holders of travel documents issued to refugees in accordance with the Geneva Convention of 1951, provided issued by one of the signatory states of the Strasbourg Agreement of 1959.
TWOV (Transit Without Visa):
1. Facility not available to stateless persons and refugees.
2. Those continuing their journey on the same day to a third country, and
- not leaving the airport transit are; and
- arriving and departing from/to a NON-Schengen country; and
- hilding tickets with confirmed seats and other documents required for their destination.
Note : No hotel facilities are available within the transit area of the airport.
2.1 Nationals of Afghanistan, Bangladesh, Congo (Kinshasa), Eritrea, Ethiopia, Ghana, Iran, Iraq, Nigeria, Pakistan, Somalia or Sri Lanka require a transit visa at all times. Holders of normal passports may use the TWOV facility mentioned above if holding a residence permit for Andorra, Bulgaria, Cyprus, Ireland (Rep. of), Romania, San Marino, or the United Kingdom.
Merchant Seamen:
1. Visa is not required if Merchant Seamen are nationals of an EEA country.
2. Merchant Seamen arriving by air in order to board a ship, or if arriving by ship in order to board an aircraft must travel on duty and hold a Letter of Guarantee from the shipping company duly endorsed by the Maltese competent Authorities (Police Visa Office – Immigration) prior to arriving in Malta.
3. merchant seamen being nationals of a country other than an EEA member state, can obtain a Visa on arrival.
Crew members : Visa is not required, provided listed on the General Declaration.
Military : Same regulations as for passengers apply.
Visa issuance : prior to Arrival : please contact the nearest representative of Malta. Please also see the Ministry of Foreign Affairs’ website www.mfa.gov.mt.
Additional Information :
1. visitors must hold return/onward tickets, all documents required for their next destination and sufficient funds for maintenance.
1.1 exempt are nationals of EEA member countries and Switzerland.
2. For those who are visa exempt, extensions of stay are possible by reporting to the Police Headquarters in Malta, no later than one week prior to expiration of visa exemption.
3. Pupils (irrespective of nationality) residing in an EU member state travelling as part of a school group from within the EU, do not need a visa provided being listed on a common format “List of Travellers” (LOT) stamped by the school and school group is accompanied by a teacher. Please note that when the LOT is only stamped by the school and if NOT authenticated by the appropriate responsible authority and does not contain photos, each pupil must carry their own travel document and proof of residence.
Warning : Non-compliance with entry/transit regulations may result in fines for the carrier of up to EUR 11,646.87 and refusal of the passenger upon their arrival.
Q - How do I contact the Air Malta press office?
A – Kindly e-mail our Public Relations Office on email.
Q - Where can I find more details about Air Malta’s Flyaway Tours?
A – We provide the appropriate link below. Knowledge, experience and dedication are three key elements that make our Flyaway Tours such a value-for-money holiday option. Specifically geared to offer holiday packages to the individual traveller, Flyaway Tours has become a welcome household name with the travel trade and general public alike. For more details about our Flyaway Tours, click here.
Q - How can I acquire a copy of the current Flyaway Tours brochure?
A - Flyaway Tours publishes two brochures each year for general distribution, one each for the Winter and Summer seasons. For a copy of the current brochure, please e-mail Flyaway Tours at Email. For more details about Flyaway Tours, please click here.